It doesn’t matter if you’re in the restaurant, hotel, or even the hospital business, but providing quality ice to your customers, no matter how miniscule of a task it may seem, is crucial to ensuring their satisfaction.
Nothing ruins a refreshing beverage quite like stale or poor quality ice, and if you’ve been noticing customers consistently complaining about the taste of their drinks, your ice may be the cause. This may necessitate a simple fix or you may even need to get a new commercial ice machine, but the worst thing you can do with a problem like this is nothing.
Pinpointing the Problem and Implementing a Solution
There are several reasons behind your ice maker producing poor quality or bad-tasting ice. For one, you may have a dirty water filter. It’s a good idea to replace your ice machine’s water filter every six months, or potentially more frequently, depending on how often you use it.
Cleaning your machine’s ice storage bin could also help eliminate some nasty reoccurring odors that your ice is potentially absorbing. Be sure that you are not storing food or beverages in your ice machine as this could create additional odors. Keep in mind that regular ice machine cleaning and maintenance is key to quality ice production.
Also, take the time to store your ice machine in a proper area. Poor storage could not only cause your ice machine to produce dirty or foul-smelling ice, but it could also affect your ice production, particularly if you are storing your machine in a place with a high room temperature.
Knowing When to Get a New Ice Machine and Picking the Right One
While there are a few simple fixes to ensure that your ice machine is working properly, you may be in the market for a new ice machine altogether. Maybe your business’s ice machine is incompatible with your current plumbing situation or the machine’s compressor is broken.
If you’re in need of a more long-term solution, there are plenty of ice machines out there that could do the trick. A Manitowoc ice machine, for example, is largely considered to be one of the best-selling brands in the U.S. But ultimately, you’ll want to make a decision that’s best suited for your business, so be sure to do your research.
Satisfying Your Customers is the Name of the Game
Fresh and good quality ice goes a long way in making sure that you have happy customers gracing your place of business.
There are several on-the-spot methods you can employ so that the ice you’re providing is top-notch, but a new commercial ice maker may be on the horizon for you if there is a more permanent problem. Just so long as you’re open to any and all necessary fixes, you’re on the right path.